General Conditions of Sale
Preamble
The online sales site torrefprivee.fr is managed by the company SHAMBA (Torréf Privée) , with share capital of €1,000, whose head office is located in Reims, 51100, at 32 Bd de la paix, registered in the national register of companies (RNE) under number 940 067 028 00016.
It is previously specified that these conditions govern the sales of its products by Torréf Privée to any natural or legal person making a purchase via the website torrefprivee.fr , hereinafter referred to as “the CUSTOMER”.
These General Conditions of Sale, together with the order form and order confirmation, constitute the sales contract between Torréf Privée and the CUSTOMER relating to the sale of the products ordered.
Any order placed on the torrefprivee.fr website requires the CUSTOMER to accept the General Conditions of Sale in their entirety in advance and without reservation.
In the event of disagreement with the terms and conditions of the General Conditions of Sale, the CUSTOMER must not use the Website.
Torréf Privée reserves the right to adapt or modify its General Conditions of Sale at any time and without notice, the adaptations or modifications then being applicable to all orders subsequent to the adaptations or modifications.
In the event of modification, the General Conditions of Sale applicable to the CUSTOMER's order are those which were online, and which the CUSTOMER accepted on the day the order was placed.
Article 1 – Definitions
The terms and expressions identified by a capital letter in the General Conditions of Sale have the meaning indicated below (whether used in the singular or the plural).
- General Conditions of Sale : means this document, i.e. the terms and conditions applying in the relationship between Torréf Privée and the CLIENT.
- Order : means the CUSTOMER's purchase order for one or more Product(s) or Service(s) placed using the torrefprivee.fr Website or via Customer Service.
- Website : means the website accessible at the address torrefprivee.fr
- Product : means a product or Service offered for sale on the torrefprivee.fr Website
- CUSTOMER : means a natural or legal person, consumer, who uses the torrefprivee.fr website and acquires one or more Product(s), for their personal needs, having previously accepted the General Conditions of Sale.
Article 2. Purpose
These General Conditions of Sale aim to define the contractual relations between SHAMBA (Torréf Privée) and the CUSTOMER and the conditions applicable to any purchase made through the website torrefprivee.fr .
By accepting these General Conditions of Sale, you declare that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any minor in your care to purchase on this online sales site.
Use of our products for any illegal or unauthorized purpose is prohibited.
Torréf Privée reserves the right to modify these General Terms and Conditions of Sale at any time, in order to comply with any new regulations or to improve the use of its website. Therefore, the applicable conditions will be those in effect on the date of the CUSTOMER's order.
Article 3. Rates
The prices listed on the product sheets in the online catalog are in Euros (€) inclusive of all taxes (TTC) and reflect the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products.
Torréf Privée reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.
The products remain the property of torrefprivee.fr until full payment of the price by torrefprivee.fr .
Products on promotion will be indicated by a "PROMOTION" sticker or by a crossed-out Price, our promotions are valid while stocks last at the time of ordering and during the display period.
Article 4. Order
The contractual information is presented in French and will be confirmed by a confirmation including this contractual information at the time of delivery at the latest. Torréf Privée reserves the right to cancel or refuse any order from a customer with whom there is a dispute regarding the payment of a previous order.
Article 5. Payment
The price of the Products and the costs of logistical preparation and delivery are payable in full by the CUSTOMER at the time the Order is placed.
The torrefprivee.fr website may offer the Customer the option to pay for their order using a variety of payment methods...
Article 6. Right of Withdrawal
In accordance with Article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal...
Article 7. Delivery
Delivery of the Products will take place, after registration of payment for the Order, to the delivery address indicated by the CUSTOMER...
Article 8. Warranty
All equipment products offered by Torréf Privée on the torrefprivee.fr website benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code...
Article 9. Liability
Torréf Privée has, for all stages of access to the site, the ordering process, delivery, customer service or subsequent services, only an obligation of means...
Article 10 - Security
The torrefprivee.fr website is subject to a security system: the SSL encryption process has been adopted, but all scrambling and encryption processes have also been reinforced to protect all sensitive data related to payment methods as effectively as possible...
Article 11 - Intellectual property
All texts, comments, works, illustrations and images reproduced on the torrefprivee.fr website are reserved under copyright and intellectual property law and for the entire world...
Article 12. Personal data
All the data you provide on the torrefprivee.fr website is used to process your orders...
Article 13. Mediation of consumer disputes
In accordance with the provisions of the Consumer Code concerning consumer disputes, the customer has the right to use the mediation service offered by Torréf Privée free of charge...
Article 14. Force majeure
The performance by Torréf Privée of all or part of its obligations, in particular delivery, will be